COVID-19 Information for our Customers

Dear valued customers,

Our teams are closely following COVID-19 guidelines as per the World Health Organization (WHO) and the local and national authorities. Your safety is of utmost importance to us.

Our number one priority will always be the health and safety of you, our customers and our own people. We would like to share with you a few precautionary measures we have been practicing in our daily operations:

Warehouse. We own and operate our warehouse ourselves and we ensure that all staffs are protected and work in safe environment. Along with sanitizer s kept for staff to use.We are also using protective gears while handling all orders and utmost care is taken to ensure our customers and staffs are safe.

Shipping. (SkyEx Courier). As per SkyEx Courier their all drivers have been trained on hand hygiene best practices as per WHO guidelines. Additionally, they are now sanitizing their hands before and after every interaction.
They have now advised changes to our standard doorstep procedure so that prepaid orders can be left at your door rather than being handed over – to minimize interaction. For all Cash on Delivery orders, our couriers are trained on hand hygiene and will be sanitizing their hands before and after every interaction.

Collect in Store is temporarily unavailable. Unfortunately, we have had to temporarily disable Collect in Stores as a fulfilment option from our stores. Please use our home delivery option until further notice. If you have recently made a Click & Collect order and not yet collected the item, our Customer Service team will be in contact directly to organize next steps for you.We are constantly monitoring the situation as it unfolds and will keep you updated as we receive more information.
We would like to thank you for your loyalty and want to assure you that you are in safe hands.

For any clarifications or concerns, reach out to our customer service

Stay Home, Stay Healthy.

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giordano fashions l.l.c
p.o. box: 21254 ,
sheikh suhail building,
sheikh zayed road, near time square mall,
al quoz,
dubai, united arab emirates



business hours:
sunday - thursday (except public holidays)
09:00 -17:30
ramadan time
9:30 - 15:30

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