Diagnostic Workbench

A complete troubleshooting system solution!
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Multiplies the productivity of available troubleshooting technicians

1. Provides the fastest and most accurate diagnosis for each failure
2. Solves even the most difficult multiple failure scenarios quickly
3. Guides inexperienced technicians with knowledge captured from experts
4. Provides diagnosis even when test equipment is unavailable

Preserves hard won troubleshooting knowledge

1. Captures the expert technician’s knowledge in a single knowledge base
2. Supports the addition of newly acquired information to the knowledge base over time
3. Utilizes a self-documenting, easily modifiable information architecture
 

Development Features include:

Automated legacy data capture
•Simple entry of test and repair information
•Point and Click entry of diagnostic information
•Interactive selection  of sequence restrictions
•Simple entry of display text, pictures and HTML
•Self documenting and easy to modify
 

Runtime Features include:

•Selection of best diagnostic test sequence within testing restrictions
•Fast diagnosis of single and multiple faults
•Displays troubleshooting and repair procedures with text, pictures and HTML
•Provides current diagnostic status for expert technician overrides

 

•Diagnostic Workbench Pricing

Diagnostic Workbench includes development system and runtime on Windows 95/98/NT

•Price: $2,000
•No Runtime Licensing

 

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Last modified: December 28, 2001