Delivery Area

We deliver to all areas in Australia and New Zealand.

Shipping Fees

There is a standard shipping fee of $15 for each order. Free shipping for order above $50.

Delivery Method

We will provide you with a tracking number when your shipment is ready for dispatch. Please visit: for delivery tracking.

Delivery Times

We will deliver your parcel within 2 - 4 days of its placement. Normally, the package reaches Australia within 7-20days .

No deliveries will be made on Saturdays, Sundays or statutory Public Holidays.

Remarks: Giordano do NOT take any responsibility for any delay in deliveries

Undeliverable orders

Occasionally, orders are returned to us due to incorrect addresses, or there is an otherwise failed delivery attempt or the order is refused by the recipient. Please ensure that your address is stated correctly and that you are able to sign for receipt of the delivery or that you authorize someone to sign for receipt of your delivery. Giordano will not be responsible for any loss suffered due to the package being received by someone other than the recipient.

Account security

Giordano reserves its right to reject, delay or cancel the orders, if any information provided by customers is suspected of being fraudulent (including but not limited to, using stolen credit card or PayPal account to settle payment for orders). Subject to applicable laws, the terms and conditions of transactions, we will refund the balanced amount after deducting applicable and necessary expenses. We will also blacklist those being identified as fraudulent use of credit cards etc., and will not process such orders.

contact us

business days 11-8pm